Genpact Mega Walk-In Drive for Freshers & Experienced
Experience: 0-3+ Years
Qualification: Any Graduate
Job Location: Hyderabad
Role: Customer Service: Non-Voice
Openings: 01
Time and Venue:
- Date: 21st May 2024
- Time: 10:00 AM – 1:00 PM
- Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Job Description:
In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement. You will need to be an active user of Internet and online applications.
Responsibilities:
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
Qualifications We Seek in You:
Minimum Qualifications:
- Graduate (Any Discipline)
- Freshers are eligible
- Fluency in Hindi and English is mandatory
Preferred Qualifications:
- Previous experience in a customer service role (chat/email/voice)
- Effective probing skills and analyzing/understanding skills
- Analytical skills with a customer-centric approach
- Excellent proficiency with written English and a neutral English accent
- Ability to work on a flexible schedule (including weekend shifts)
Note: Please carry the following documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
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Meta Description: Genpact Mega Walk-In Drive on May 21, 2024, for freshers and experienced candidates in Hyderabad. Apply now!