Medical Operations Support – International Chat & Email, IntouchCX, Expertise in Medical Chronologies, 2+ Years Medical Field Experience.

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Job Title: Medical Operations Support – International Chat and Email

Company: IntouchCX

About Company:
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we provide remarkable customer experiences for the world’s most innovative brands. Recently recognized by Forbes and Statista Inc. as one of the Best Employers for Diversity in 2022, America’s Best Large Employers for 2022, and a Top Employer for New Grads.

Job Information

Position Name: Medical Operations Support – International Chat and Email

Company Name: IntouchCX

Department: International Chat and Email Medical Operations Support

Qualification: Expertise in preparing medical chronologies, proficiency in analyzing medical records and related documents

Experience: 2+ years in nursing, counseling, or related medical field

Job Location: (Not specified, full-time office-based position with 24/7 shifts)

E-Mail: bontha.mary@intouchcx.com

Roles & Responsibilities:

  • Conduct extensive medical analysis of past and current medical treatment for injured individuals.
  • Draft comprehensive medical chronologies detailing treatment dates and relevant medical information.
  • Ensure accuracy and completeness of medical summaries.
  • Research and decode medical abbreviations found in records.
  • Replace abbreviated terms with their corresponding unabbreviated forms in chronologies.
  • Conduct quality assurance checks to maintain accuracy and precision in medical documentation.

Eligibility Criteria:

CriteriaDescription
Experience2+ years in nursing, counseling, or related medical field, with expertise in preparing medical chronologies
SkillsProficient in analyzing medical records, bills, and related documents
Attention to DetailMeticulous in information analysis and presentation
WritingStrong writing and grammar skills
Work EthicEfficient, with a commitment to meeting deadlines
FeedbackOpen to feedback and continuous improvement
KnowledgeUnderstanding of personal injury law and medical information application
Customer ServiceBasic understanding of customer service
FlexibilityWilling to work 24/7 shifts, including nights and rotations

Contact Information:

  • Contact Person: B. Pinky Mary Kamal
  • Phone Number: 8247010581
  • Email: bontha.mary@intouchcx.com
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Note: This job is sourced from Shine.com.

Meta Description:
Join IntouchCX as Medical Operations Support for International Chat and Email. Analyze medical records, ensure accuracy, and work 24/7 shifts.

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