Urgent Hiring for international chat and mail- medical operations IntouchCX

Urgent Hiring for international chat and mail- medical operations
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Position Name: International Chat and Email Medical Operations Support

Company Name: IntouchCX

Department: Medical Operations

Qualification: Nursing, counseling, or related medical field

Experience: 2+ years in medical chronologies and analyzing medical records

Job Location: Global, Office-based

E-Mail: bontha.mary@intouchcx.com

About IntouchCX:
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With 20+ years of experience and 18,000+ team members, we deliver remarkable customer experiences for innovative brands worldwide. Recognized by Forbes and Statista Inc. for diversity and as a top employer, we continue to excel in our field.

Position: International Chat and Email Medical Operations Support (Immediate Joiner)

Roles and Responsibilities:

TaskDescription
Medical AnalysisAnalyze past and current medical treatment for injured individuals.
Draft Medical ChronologiesCreate comprehensive medical chronologies detailing treatment dates and relevant information.
Ensure AccuracyVerify the accuracy and completeness of medical summaries.
Research Medical AbbreviationsDecode and replace medical abbreviations with their unabbreviated forms.
Quality AssuranceConduct QA checks to maintain document accuracy and precision.

Eligibility Criteria:

RequirementDescription
Experience2+ years in nursing, counseling, or related medical field.
Medical Chronology ExpertiseProficient in preparing medical chronologies and analyzing medical records.
Attention to DetailMeticulous in information analysis and presentation.
Writing and Grammar SkillsStrong writing and grammar skills.
Work EthicEfficient and committed to meeting deadlines.
Feedback and ImprovementOpen to feedback and continuous improvement.
Personal Injury Law UnderstandingBasic understanding of how medical information applies to personal injury law.
Customer Service UnderstandingBasic understanding of customer service principles.
FlexibilityWilling to work 24/7 shifts, including nights and rotations.

How to Apply:
Contact B. Pinky Mary Kamal at 8247010581 or via email at bontha.mary@intouchcx.com.

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